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Privacy Policy

Our contact Details

Name: Steve Ewen

Address: 2 Donisla, Dinnet, ABOYNE AB34 5JY

Email: deesideholidaycottages@gmail.com

The personal details we collect

We collect the following information (provided by you):

  • name

  • email address

  • telephone number

  • address

How we get the personal information and why we have it

The personal information we process is provided to us directly by you.

We obtain your information from our website forms you submit, e-mails you send us &/or from your telephone conversations with us.

The personal information we process is for the following reason:

We use the information that you have given us to hire a holiday cottage to you.

We never share your information with others, unless required to do so by law.

Under the UK General Data Protection Regulations (GDPR), the lawful base we rely on for processing this information is:

We have a contractual obligation.

How we store your personal information and for how long

Your information is securely stored.

We hold your personal information as follows before disposal: the later of

  • the end of your hire period, including any future bookings

  • your departure from the cottage

  • the end of any litigation. 

We will then dispose of your information by shredding information on paper and permanently deleting information on computer. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for a copy of your personal information. We do not charge you for this, and we will send it by email.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to as us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you make a request, we have one month to respond to you.

Please contact us at the email address above if you wish to make a request.

How to complain

If you have any concerns about our use of your information, you can make a complaint to us:

- by email to deesideholidaycottages@gmail.com

or

- by post to

Mr. S. Ewen

2 Donisla 

Dinnet 

ABOYNE AB34 5JY

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address is:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://ico.org.uk

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